Would you like to transfer to another course or cancel your participation and obtain a refund?

Go to your profile, choose the relevant course from your list of courses and follow the procedure for a transfer, refund or cancellation request. You can access the form using the “Refund/Cancellation request” button.

REFUND / CANCELLATION POLICY FOR ONLINE REGISTRATION TO A COURSE, TRAINING OR PREPARATORY COURSE.

Before registering for a course, please take note of the cancellation conditions laid down
(Office de la protection du consommateur).

CANCELLATION BEFORE COURSE START DATE

FQT will not charge you any fees or demand any compensation.
The FQT will reimburse you in full.

CANCELLATION / ABSENCE AFTER COURSE START

  • If the course has already started, you will be required to pay the cost of the course.
    FQT will not refund.
  • Don’t show up for a class? You’ll have to pay the cost of the course because it
    has taken place. The FQT does not refund.
  • If you leave before the end of the course, FQT will not reimburse you.